Legal notice
SPECIAL COMMERCIAL LAW
Disclosure Based on the Act on Specified Commercial Transactions
- Seller
- HOPE Co., Ltd.
- Representative
- Shukutei Sugimoto
- Address
- HOPE Building 3F,
1-10-7 Sendagaya, Shibuya-ku,
Tokyo 151-0051, Japan - Phone Number
- +81-3-5414-8266
- Email Address
- info@c-one.tokyo
- Website URL
- https://c-one.tokyo/
- Additional Fees
- Consumption tax, convenience store payment handling fee, and bank transfer fees.
Convenience store payment fee: JPY 190 (tax included, flat rate). - Shipping Fee
- Free shipping
- Delivery Time
- In-stock items will be shipped within 5 days after payment confirmation or order completion.
Once the shipment is completed, a notification email will be sent.
In the event of any delivery delay, we will contact you separately. - Payment Methods
- Credit card, convenience store payment, deferred payment (Paidy), bank transfer
Bank Transfer Details
HOPE Co., Ltd.
Resona Bank (Bank Code: 0010)
Akasaka Branch (Branch Code: 269)
Ordinary Account: 1742558 - Returns & Exchanges
- Returns and exchanges are accepted within 7 days of delivery (items may be opened but must be unwashed).
Shipping costs for returns or exchanges due to customer preference are the responsibility of the customer.
In the case of defective products, we will cover the shipping costs and replace the item with a non-defective product.
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- Disclosure Based on the Act on Specified Commercial Transactions